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Privacy Policy for Islamic Sciences Online
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Privacy Policy for Islamic Sciences Online
Last Updated: June 2026
Introduction
Welcome to Islamic Sciences Online ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency regarding how we collect, use, store, and safeguard your information.
This Privacy Policy explains how the Islamic Sciences Online mobile application ("App") collects, uses, and protects user information when you access our educational services, courses, videos, quizzes, and other learning resources.
By using the App, you agree to the practices described in this Privacy Policy.
Information We Collect
1. Information You Provide
When using the App, you may voluntarily provide:
Name
Email address
Phone number
Profile information
Feedback and support requests
Information submitted during registration or account creation
2. Learning and Usage Information
To improve educational services, we may collect:
Courses enrolled in
Lessons viewed
Quiz attempts and scores
Learning progress
App interaction data
Preferences and settings
3. Device Information
The App may automatically collect:
Device type and model
Operating system version
Device identifiers
IP address
Language settings
App version information
Diagnostic and crash reports
4. Analytics Information
We may use analytics services to collect information regarding:
User engagement
Feature usage
Performance monitoring
Error tracking
Application improvements
How We Use Information
We use collected information to:
Provide educational content and services
Create and manage user accounts
Track learning progress
Improve app performance and functionality
Respond to user inquiries and support requests
Send important service-related notifications
Maintain security and prevent misuse
Comply with legal obligations
Analyze usage trends and improve educational offerings
Advertising
The App may display advertisements through third-party advertising networks.
These advertising providers may collect limited information such as:
Device identifiers
Advertising identifiers
General location information
App interaction data
This information may be used to provide relevant advertisements and measure advertising effectiveness.
Users can manage advertising preferences through their device settings where available.
Third-Party Services
The App may use third-party services including:
Google Play Services
Google Analytics for Firebase
Firebase Authentication
Firebase Cloud Messaging
Crash reporting services
Payment processing services (if applicable)
These third parties may collect and process information according to their own privacy policies.
We encourage users to review the privacy policies of these service providers.
Data Storage and Security
We implement reasonable administrative, technical, and organizational measures to protect user information from:
Unauthorized access
Disclosure
Alteration
Loss
Misuse
While we strive to use commercially acceptable means to protect your information, no method of electronic storage or internet transmission is completely secure.
Children's Privacy
Islamic Sciences Online may be used by students and learners of various ages.
We do not knowingly collect personal information from children under the age required by applicable laws without appropriate parental or guardian consent where required.
If a parent or guardian believes a child has provided personal information without authorization, they may contact us for removal of such information.
Sharing of Information
We do not sell, rent, or trade personal information to third parties.
We may share information only in the following circumstances:
With service providers assisting in app operation
To comply with legal obligations
To protect rights, safety, and security
During business restructuring, merger, or acquisition
With user consent
Data Retention
We retain information only for as long as necessary to:
Provide services
Maintain educational records
Meet legal obligations
Resolve disputes
Enforce agreements
When information is no longer required, it will be deleted or anonymized where reasonably practicable.
User Rights
Depending on applicable laws, users may have the right to:
Access their personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent where applicable
Object to certain processing activities
Request a copy of their data
Requests may be submitted through the contact information provided below.
Permissions Used by the App
The App may request certain device permissions, including:
Internet Access
Used to access educational content, videos, quizzes, and online services.
Notifications
Used to send important announcements, course updates, and educational reminders.
Storage Access (if applicable)
Used to download educational materials and store user-generated content.
Permissions are requested only when necessary for app functionality.
International Users
Your information may be processed and stored in countries where our service providers operate. By using the App, you consent to such transfers where permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices.
Updated versions will be posted within the App and on relevant distribution platforms. Continued use of the App after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact:
Islamic Sciences Online
Website: www.issp.edu.pk
Email: support@issp.edu.pk
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
Consent
By downloading, installing, accessing, or using Islamic Sciences Online, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.
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